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BI expert

Introduction

The IT Business Analyst manages and operates a measurement, reporting and analytic framework for the IT Division within the project and provides all relevant parties with reports and smart analytic, enabling them to steer and manage their respective functions.

Function

  • Ensure all measurement and reporting activities are provided on a timely and effective basis
  • adhering to departmental standards and policies, and cope effectively with the complexity and volume of information needs
  • Provide regular reports to all stakeholders and review the results with them on a regular basis, including analysis and improvement recommendations.
  • Continually improve the metrics and reports, e.g. in aspects of accuracy, automation etc.
  • Manage and operates a measurement and reporting framework.
  • Ensure that KPIs, metrics and reports are defined and documented consistently and harmonized within the framework.
  • Support all stakeholders, with ad-hoc reports and analytics to support their information needs.
  • Support the IT Product Management team as 3rd level support in the reporting area of the application.
  • Support and consult other units with reporting needs regarding content and tooling.
  • Enable the stakeholder to perform Self Service BI

Requirements

  • Excellent BI development skill of Excel incl. PowerPivot and Power View and Business Intelligence tools (preferably Tableau 9.3 or 10.1) with 4-5 years of experience
  • Strong knowledge of SQL/PL SQL
  • Excellent in user management and permissions in different BI tools
  • Solid experience with databases and data warehouses
  • Experience in SSAS, SSRS, BIRT reporting
  • Solid understanding of measurement and reporting disciplines
  • Excellent ITIL knowledge over all disciplines (especially incident management, problem management, request fulfilment and Service Desk)
  • Proven experience in best practices and/or ITIL v3 qualification
  • Analysis of information from different varieties, volumes, velocity, veracity to identify rich data sources
  • Connecting and turning unstructured data into structured data

Advantages:

  • Knowledge of Tableau Business Intelligence and Analytics software
  • Experience in Linux, Python, Java
  • Experience in Elastics search, Log stash, Kibana