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BI expert


The IT Business Analyst manages and operates a measurement, reporting and analytic framework for the IT Division within the project and provides all relevant parties with reports and smart analytic, enabling them to steer and manage their respective functions.


  • Ensure all measurement and reporting activities are provided on a timely and effective basis
  • adhering to departmental standards and policies, and cope effectively with the complexity and volume of information needs
  • Provide regular reports to all stakeholders and review the results with them on a regular basis, including analysis and improvement recommendations.
  • Continually improve the metrics and reports, e.g. in aspects of accuracy, automation etc.
  • Manage and operates a measurement and reporting framework.
  • Ensure that KPIs, metrics and reports are defined and documented consistently and harmonized within the framework.
  • Support all stakeholders, with ad-hoc reports and analytics to support their information needs.
  • Support the IT Product Management team as 3rd level support in the reporting area of the application.
  • Support and consult other units with reporting needs regarding content and tooling.
  • Enable the stakeholder to perform Self Service BI


  • Excellent BI development skill of Excel incl. PowerPivot and Power View and Business Intelligence tools (preferably Tableau 9.3 or 10.1) with 4-5 years of experience
  • Strong knowledge of SQL/PL SQL
  • Excellent in user management and permissions in different BI tools
  • Solid experience with databases and data warehouses
  • Experience in SSAS, SSRS, BIRT reporting
  • Solid understanding of measurement and reporting disciplines
  • Excellent ITIL knowledge over all disciplines (especially incident management, problem management, request fulfilment and Service Desk)
  • Proven experience in best practices and/or ITIL v3 qualification
  • Analysis of information from different varieties, volumes, velocity, veracity to identify rich data sources
  • Connecting and turning unstructured data into structured data


  • Knowledge of Tableau Business Intelligence and Analytics software
  • Experience in Linux, Python, Java
  • Experience in Elastics search, Log stash, Kibana