TCS Hungary is looking for a .Net Support Analyst to join our team in Budapest!
The candidate will be part of a 20 member team being build to provide L2 and L3 support in a global environment working with Multi-cultural team.
- Resolve Incidents and Service Request within the SLA which are escalated from L3 teams;
- Identify, build and deploy opportunities for Continuous Improvements;
- Create / update application documentation;
- Identify Root Causes for Problem Records and create necessary documentation;
- Provide / review resolutions to BreakFixes, create scripts, resolve performance issues and work on small enhancements;
- Drive high Priority Incidents to closure;
- Follow the set ITIL Service Management Processes.
- .NET Framework 3.5 & Above [advantages];
- Web Technologies : ASP.Net, C# or VB .Net, MVC, HTML 5, CSS 3, AJAX, JQuery and Java Script [advantages];
- Web Services : WCF, WEB API, WPF;
- Microsoft Tools : Visual Studio 2008 & above, TFS;
- Database : SQL Server 2008;
We offer a colorful and dynamic work environment with:
- Market competitive compensation package;
- A great diversity of people, cultures and business areas;
- Language courses and training;
- Global and diverse working environment;
- On-site relax & gym rooms;
- Volunteering, sport and employee events.