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Retail Incentives Transaction Specialist


The purpose of this position is to provide effective services on behalf of TCS according to client’s legal and statutory requirements, agreed company processes and Service Level Agreements.


Customer Management

· Validating data on Partner sales and business

· On Boarding Channel partners for different incentive programs per guidelines

· Updating daily and weekly reports

· Responding to queries and questions from Internal and external stakeholders

· Supporting documentation updates

· Participate in on-site Knowledge Transfer of processes to be performed by the Budapest Team as needed

· Create process documentation based on information extracted during On-site Knowledge Transfer as needed

· Perform process training to peers and enable successful knowledge transfer to support go-live of services in Budapest as needed

Team Work

· Working as part of a multinational team

· Communication and co-operation teams located in India as needed ad-hoc basis

· Sharing workload within the team when required due to workload balance

· Taking additional tasks, helping with ad-hoc activities

Additional tasks

· Perform any other business-related value adding activities outside of SOP as per supervisor assignments.

· Other tasks that are related to the position and are assigned by the Direct Line Manager including working in any other language(s) spoken at the required level as applicable



  • Degrees: Bachelor Degree or above
  • Good command of MS Office applications
  • 0-2 years of relevant experience


  • · Participation in Transitions/Knowledge Transfer is an advantage
  • · Experience in similar industry or knowledge of retail and partner support
  • · Accounts Payable/Accruals-related experience is and advantage